![]() With RemotePC, sometimes we’d highlight text unintentionally. We found both the RemotePC and AnyDesk mobile apps quite difficult to use. Going the other way though, from mobile to desktop, was a bit different. Connecting to mobile devices worked equally as well as connecting to other desktop computers. Scaling the screen was also handled well by each, with the images being clear and crisp. We found all three desktop apps very easy to use, with all the main functions easy to find. However, TeamViewer has additional features that set it apart, including malware protection, remote data backup, and remote device monitoring for websites, servers, and networks.ĪnyDesk and RemotePC both have extensive feature sets, but in nearly every area, TeamViewer has more features that take it to the next level. All three products provide high levels of security with encryption and verified connections. When data is being transferred between devices, it’s important that the connections are secure. But TeamViewer goes even further with its own ticketing system and integrations with external helpdesk and CRM platforms. They also provide reporting tools for keeping track of sessions and activities.ĪnyDesk and TeamViewer support automated mass deployments and custom branding. But RemotePC and TeamViewer offer more features than AnyDesk, with support for text chat, voice and video conferencing, and the ability to record remote sessions.Īll three provide a web-based management console where you’ll be able to manage users, contacts, and connections. All three solutions give you the ability to collaborate on documents or presentations in real-time. If your business operates in a variety of different locations, then having the ability to collaborate remotely will be important. Nevertheless, AnyDesk is an easy to use package, and the pricing is okay too it’s even better if you only need the free edition.Ĭonnect to your computer with one of the best business smartphones.TeamViewer has best-in-class device coverage (Image credit: Teamviewer) However, there are some shortcomings if you’re running a larger business with the need for the sort of power tools found in something like TeamViewer. We’re big fans of AnyDesk and it really comes into its own for anyone wanting remote desktop access on an occasional basis and doesn't need all of the bells and whistles. Sandwiched inbetween are numerous other options when it comes to competitor products in the best remote desktop software space. It is great value for money and will meet the needs of many medium-to-larger companies. Add on the likes of mass deployment and command line control options and you've got a beefy package that is more potent than AnyDesk.Ĭonversely, Zoho Assist makes a great option if you're looking for better value and also remote support capability. TeamViewer is perhaps one of the best options in that respect, despite its higher cost factor. Lookout for the powerful option of being able to manage up to 200 devices using one IT worker as a prime example. ![]() While AnyDesk is certainly more than adequate for everyday use, if you’re a business owner with the need to access multiple machines you’re going to need a slightly more substantial package. (Image credit: AnyDesk) AnyDesk: The competition There’s also a virtual whiteboard and the ability to invite another users onto your network, which is similarly handy for support scenarios. There are also plenty of tools for easy collaboration, with a text chat box, for example, that can assist with remote support duties. Organizational duties are covered by an address book system to track all computers that are being accessed remotely. There’s a built-in file manager for easy transfer of content between host ad remote machines, although there is no provision for the drag-and-drop processing of files. The software works by offering access to Windows and Mac computers, as well as iOS and Android mobile devices. The software has always been of use to individual users, as well as IT teams who can use to to offer remote technical support. This latest iteration features a much more streamlined user experience, with a wonderfully sensible desktop layout that boasts session tools that are tucked away in a toolbar, rather than being individually laid out in the workspace. (Image credit: AnyDesk) AnyDesk review: Features and utilitiesĪnyDesk has been around since 2015 and had a revamp during 2021, with version 7 being the current edition.
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